Cross-Over

Teach yourself how to type...how to play the piano...how to manage your home...how to homeschool...
 
 
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Customer service: orders, questions, policies

Order Zoom-Type online now, using your PayPal account.


Play piano tonight!

Want to learn how to play the piano, too? See this information about another type of keyboarding: Quick Piano.


Earn yourself a 20% discount: save $12 by buying both the typing and the piano courses at the same time!


Order info:

Free shipping if you order a booklet as an E-Book!

Payment options:
1) By check or money order through the mail (for orders from anywhere in the United States). Mail your orders to: Cross-Over, 190 Vista Linda Ave., Durango, CO 81303. Add 2.9% tax if you're inside Colorado.

2) Using a credit card over the Web. If you already have a PayPal account, it's easy to order from us online. PayPal gives you various options such as credit card, electronic check, or direct payment from your bank account.

Shipping and handling prices are for the continental U.S. (the 48 contiguous states). We ship by U.S. Postal Service Media Mail, which can take 5 to 7 business days to reach you. We usually ship by the next business day after receiving your order. If you are planning on ordering from outside the continental United States, please email us first (rather than by phone) to make arrangements for shipping.


Returns policy/ guarantees:

Our descriptions give you fair notice of what you are purchasing, and our practice is not to refund the purchase of these materials. Items may be returned, at our discretion, only if: (1) you have first obtained an approval number from us by phone or email, (2) you make this request within 10 days of your receipt of the material, and (3) we receive the material back in re-sellable condition. A 15% restocking fee will be deducted from your refund, along with excluding postage and handling charges that were charged to your order.

We offer no guarantees on this program, because Zoom-Type is like a good math textbook. If you do it, it works. If you don't do it, it won't.


To contact us:

By phone: (970) 385-1809 (Monday-Friday) (sorry, no orders are taken over the phone) Leave us a clear message and we'll get back to you on our dime.

By email: [email protected]

We value your comments and questions. Please contact us and we'll answer you as quickly as possible.


Our privacy policy:

We take your privacy seriously. We only use personal information we collect from you for the following general purposes: to customize the advertising and content you see, to fulfill your requests for products and services, to improve our services, to contact you, to conduct research, and to provide anonymous reporting for internal and external clients. We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or when we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. If you have questions or suggestions, please complete a feedback form or you can contact us at:

Cross-Over
190 Vista Linda Ave.
Durango, CO 81303
Phone (970) 385-1809

Effective Date: December 5, 2006

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